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Condições gerais de venda – My Family in Paris

Condições gerais de venda

1. Anulação:

1.1 Caso o CONTRATANTE opte pela anulação da visita, haverá a retenção de um percentual:

  • De 14 (quatorze) dias de antecedência da data do início da visita = 50% (cinquenta por cento)
  • De 3 (tres) a 7 (sete) dias de antecedência da data do início da visita = 70% (setenta por cento)
  • 48h antes de antecedência da data do início da visita = 100% (cem por cento)
2. Alteração:

2.2 Caso o CONTRATANTE opte pela Alteração da contratação inicial antes de 14 (quatorze) dias, poderá a sua escolher:

  • Devolução do dinheiro, ficará somente retido o valor da compra dos bilhetes – se houver.
  • Usufruir de um novo serviço turístico contratado no momento da alteração ou
  • Obter uma carta de crédito para usufruir dos serviços turísticos em momento posterior, por uma única vez, no prazo de 18 (dezoito) meses
3. Mudança de horário
  • Sempre na medida do possível podemos tentar atender este pedido.
  • No dia da visita não será possível.
4. Atraso
  • Sempre na medida do possível tentamos fazer o máximo para os nossos clientes, mas não garantimos a recuperação do tempo.